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PROMOTING EXCELLENCE IN NYC MULTI-FAMILY BUILDING OPERATION AND MAINTENANCE

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Porters, Handymen, and Doorman, or PHD's Blog
 
  Stress Management For Supers  
     
 

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Many supers say they feel caught between management and tenants - a tenant will demand an item or a service that management isn't willing to deliver, causing tension between and among those he must deal with on a daily basis.

Others supers find that the 24/7 aspect of their jobs is most stressful, the fact that they never feel like they are truly "off duty" because they live on the premises, and can therefore be contacted WHENEVER an irate tenant wants a service performed, or just wants to vent.

Still others find that their biggest cause of stress is that there are never enough hours in a day to complete their assigned work. They have too much to do, and too few hours.

Whatever the cause, stress at work can cause burnout.

Burnout is an impairment of motivation to function, resulting in growing inability to mobilize interest and abilities. Nobody in today's hectic world is immune.

Here are some warning signals:

  • Feelings of frustration
  • Emotional outbursts
  • "Why bother?" attitude
  • Sense of alienation
  • Substandard performance
  • Increased use of drugs/alcohol

Conditions leading to burnout:

  • Unrealistically high expectations for oneself
  • A sense of powerlessness in being able to remedy problems in the workplace
  • Experience a lack of support or encouragement from supervisors
  • Preoccupation with work and putting in long hours to the exclusion of outside activities

Which symptoms of burnout do you have?

  • You work long hours with an assumption that more time on the job will ease your stress.
  • You constantly feel tired and lack energy.
  • You dread going to work each day.
  • You have loss of appetite, frequent illness and muscle tension.
  • You are bored and detached.
  • You are impatient and irritable with tenants and others at work and at home.
  • You find it difficult to concentrate and the quality of your work decreases.
  • You have negative, cynical and hostile attitudes towards others, particularly superiors.
  • You suffer loss of self-esteem and confidence.
  • You blame others when things go wrong.

Here are 10 steps for maintaining mental fitness. You can feel much better when you do these things:

  1. You have real needs. Become aware of them!
  2. Let your needs be known. Don't try to hide them!
  3. Demonstrate behavior that reflects high self-esteem.
  4. Work to improve yourself. (Set goals).
  5. Stop negative value judgments about yourself and others (It only makes you feel worse).
  6. Allow, and plan for, successes. (Goals, again.)
  7. Think positively! (You'll like yourself a lot better!)
  8. Find places to escape to, when appropriate.
  9. Find ways to help each other.
  10. Be willing to seek help when required.

It can be very helpful to understand that you are not alone with your feelings, that others share the same stress, and that it can be alleviated.

 

 

 

FEELINGS

  • restlessness
  • keyed up feeling
  • anxiety
  • depression

 

CRISIS EVENTS

  • death of a family member
  • divorce
  • separation
  • business failure

 

 
 

LIFESTYLE

  • intensive drive
  • aggressiveness
  • time urgency
  • impatience
  • guilty when not working

 

PHYSICAL SYMPTOMS

  • ulcers
  • migraines
  • hypertension
  • heart attack

 

 
 

 

For more on stress go to the SEARCH PAGE and scan the internet with keyword: stress OR workplace stress.

 
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